Order Processing
We only process orders during business days, which is Monday - Friday (excluding holidays). It takes approximately 1 to 2 business days to process an order before it is shipped. During periods of higher demand, orders may take up to 5 additional business days to process before being shipped.

Note: When items purchased are pending replenishment or out of stock, processing delays or order cancellations may occur. We cannot be held responsible for shipping delays due to weather, lack of address information, holidays, or delays caused by carriers.

Item Availability
We may cancel your order, or part of your order, if the item(s) is out of stock and no longer available. You will receive an email if your complete order is canceled due to the out of stock item(s). In the situation that part of your order is out of stock, We will remove the out of stock item(s) from your order and will ship the remaining item(s). You will not be charged for out of stock items ordered, and will be inform by an email notification.

Sales Tax
Applicable sales tax will be added to all purchases shipping to each State.

Verification & Shipping
When placing your order, please make sure to use your billing information (first name, last name, billing address) and contact information as it appears on your credit card statement. In the event that your information does not match exactly what your credit card has on file, your order will be put on hold, pending verification.
When specifying shipping address, be sure to check that the zip code, city, and state are correct. If this information does not match the delivery service’s records, we may have to contact you to update the information.

Tracking Your Order
If you have an account with 98Lot, you can check the status of your order at any time by logging into your account.
Once your order has been confirmed for shipment, you will receive an email alert and a logistics tracking number.

Shipping Method
We use USPS, UPS, FedEx to deliver our packages.
Note: Please double check and make sure the delivery address is correct and fill in your address details (apartment, school, etc.).

Shipping Fee 

48 States in US:
If you purchase $59 or more, shipping is free up to 15 lbs. If you exceed the weight limit, you will be charged $6.99 for shipping up to 15-20 pounds; $9.99 for shipping up to 20-25 pounds; $12.99 for shipping up to 25-30 pounds; $15.99 for shipping up to 30-40 pounds; over 40 pounds, you will be charged for the actual shipping cost of third party logistics. 

Hawaii/Alaska:

Free shipping is not available in Hawaii and Alaska. General shipping rate cost $12.99 for shipping up to 0-10 pounds; $15.99 for shipping up to 10-15 pounds; $25.99 for shipping up to 15-20 pounds; $32.99 for shipping up to 20-30 pounds; $39.99 for shipping up to 30-40 pounds; over 40 pounds, you will be charged for the actual shipping cost of third party logistics.

In the event an order is returned or exchanged not out of our fault, for instance, when you provide the wrong address or purchase the wrong item, you will be charged for shipping fees incurred due to the return or exchange.